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TEMPLATES FOR DESIGN MOCKUPS

Having a Mockup of your design is HUGE when it comes to getting your design to look just like you imagined it would. A lot of the time we get mockups from customers that are Cartoon looking, and are out of proportion. By downloading this template, you will have a more accurate image of what your finished product will look like. This mockup also gives you shadows as if the design is already printed. A good mockup goes a long way!

TEMPLATES FOR DESIGN MOCKUPS

Having a Mockup of your design is HUGE when it comes to getting your design to look just like you imagined it would. A lot of the time we get mockups from customers that are Cartoon looking, and are out of proportion. By downloading this template, you will have a more accurate image of what your finished product will look like. This mockup also gives you shadows as if the design is already printed. A good mockup goes a long way!

T-SHIRT & INK PRICING

One of the most frequently asked questions we get at Upstate Merch is “How much will the order cost?” – Well, we heard you and have put together some easy-to-read pricing tables that will get you started in the right direction. The number of inks and the shirt brand are the main points that effect the price of your order.

Have more questions about pricing? Contact us now!

T-SHIRT & INK PRICING

One of the most frequently asked questions we get at Upstate Merch is “How much will the order cost?” – Well, we heard you and have put together some easy-to-read pricing tables that will get you started in the right direction. The number of inks and the shirt brand are the main points that effect the price of your order.

Have more questions about pricing? Contact us now!

TURNAROUND

10-15 Business Days + Shipping time. Orders including specialties may increase turnaround. All pricing is per design & includes the cost of the garment & printing.

SCREENS

Free Screens on all orders 100 items or more per design. If under 100 items, screens are $7.50 per ink color / location. Free screens on all reorders for up to 18 months.

EXTRAS

For 2XL – Add $1.50 / 3XL – Add $2.00.
Oversized Prints (14.5″ x 20″) – $0.50/Item.
Add $0.25/Item for Sleeve or Pocket prints.
For Screen Printed Tags Add $1.00/Item.
Specialty Inks are quoted per job.

FREQUENTLY ASKED QUESTIONS

About How Long Does Shipping Take?

Our shipping is done with UPS. Check this chart for estimated shipping time.

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What Type of Art Files do you Accept?

For art files under 10MB send to Print@UpstateMerch.com. For art files over 10MB upload the files to www.DropBox.com and send to Print@UpstateMerch.com. All files must be 300 dpi or more. Preferred file types are .PSD, .EPS, .PDF & .AI. If your submitting Adobe Illustrator files, please make sure all text is converted to outlines on a solid or negative background.

What Is Your Average Turn Around Time?

Our average turn around time is 10-15 business days (Mon – Fri) plus shipping time. This is not guaranteed. If you pay for an order after 5:00pm your order will not be processed until the following business day. Adding additional finishing to your order may extend your turn around time.

What Are Your Standard and Oversized Print Sizes?

  • Standard Screen Size: Up to 12.5″ X 16″
  • Oversized Screen Size: Up to 15″ X 22″ *Print Size max will depend on your smallest garment size (An additional $0.50/Item)

NOTE: Artwork size stays the same throughout your entire order. Screen sizes do not increase for each garment size.

What are the Safe / Printable areas on a T-Shirt?

Please note that not all shirts will be sewn exactly the same; these dimensions are to be used for reference as a “safe” zone to avoid printing on any seams or edges.

  • Youth Small: 13” W x 13” H
  • Youth Medium: 13” W x 16” H
  • Youth Large: 14” W x 19” H
  • Unisex Extra Small: 12” W x 19” H
  • Unisex Small – 5XL: Oversized Printing will fit most brands.
  • Girls Small – 11” W x 18” H
  • Girls Medium – 12” W x 19” H
  • Girls Large – 12” W x 20” H
  • Girls Extra Large – 12” W x 20” H

NOTE: Any print that goes over a seam can result in imperfections in the print.

Do You Offer Brands and Items That Are Not Posted on Your Price Chart?

We can get just about anything you need. If you do not see the item you want on the price chart, please send an e-mail to Print@UpstateMerch.com and ask for pricing.

Can I Get 100 T-Shirts With Two Separate Designs?

You can, but it would have to be priced as two separate 50 piece orders.

Can I Choose Different Items, Sizes, and Colors In The Same Order? What About Styles?

Sure. You can do all sorts of different colors and sizes with your order as long as the printed ink color stays the same. You can also mix different items as long as the print size is the same. If you decide to change the color of the ink, there will be an Ink Change Fee of $15 per ink color changed. Customer is only allowed one ink change per 25 items sold.

How Do I Get Free Screens Setup?

We give Free Screens and Free Setups for orders of 100 pieces or more per design.

I am Missing a Few Items / I received More Items Than I ordered. Why is That?

Sometimes an item may be misprinted or damaged in production. We will call you before shipping to let you know if there was an error and we will deduct our mistake from your bill. You will not be charged for our mistakes. If you get more than you should have, Stop Complaining! You just got free shirts!

I Don’t Have Artwork, Can You Make Custom Artwork for me?

We do offer custom artwork creation, but it really all depends on what you are looking for. For a quote, send your ideas to Print@upstatemerch.com. If we can’t make it for you, we can send you to one of our many trusted artists who can.

I Found Something Wrong with my Order! What do I do?

If something is wrong with your order, please contact us within 48 hours of receiving your order. If we have made an error in any way we will take care of you!

I Need My Order Fast! Do You Do Rush Orders?

We do offer rush orders. Each rush order will be custom quoted. Contact Print@UpstateMerch.com.

My Band is on Tour Right Now. Can You Ship My Order to the Venue?

For Sure! Just let us know the most convenient place for you to pick-up and we will ship it there.

What Is a Screen?

A screen is used for each color ink used on a garment. (ex. 3 Color Art = 3 Screens) You receive Free Screens on all reorders and orders of 100 pieces or more.

When I Place My Order Do I have To Pay In Full Up Front?

We only require a 50% deposit of the total order price. The other 50% must be paid before your order can be shipped. You do have the option to pay in full if that is easier for you.